Privacy Policy

We are committed to safeguarding the privacy and security of our clients and visitors to our website. This privacy policy outlines the information we collect, how we use it, and the measures we take to protect your personal data.

At Muskoka Road Veterinary Hospital, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or use our website, You consent to the practices described in this policy by accessing or using our website.

We may collect your personal information when you voluntarily provide it to us. This may include but is not limited to, your name, contact information (such as email address, phone number, and address), and any other information you provide. Additionally, we may collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring website, and browsing behaviour. This information is collected using cookies and similar technologies. You can manage your cookie preferences through your browser settings.
Provide and personalize our services to meet your needs. Respond to your inquiries, requests, or appointments. Send you important updates, newsletters, or promotional materials (with your consent). Improve our website, services, and overall customer experience. Comply with legal obligations and enforce our terms and conditions.
We may share your personal information with third-party service providers who assist us in delivering our services, such as website hosting, marketing, or customer support. These service providers are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose. We may also disclose your information if required by law, court order, or government regulation or if we believe it is necessary to protect our rights, property, or safety.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the Internet or electronic storage method is entirely secure. While we strive to protect your information, we cannot guarantee its security.
Our website may contain links to external websites not operated by us. We have no control over these websites’ content, privacy practices, or security. We recommend reviewing the privacy policies of these third-party websites before providing any personal information.
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the effective date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us using the information

Muskoka Road Veterinary Hospital
365 Muskoka Road South Gravenhurst ON, P1P 1J4.

Using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for entrusting Muskoka Road Veterinary Hospital with the privacy and security of your information.